I learnt few tools:
Design is not just about look and feel, is about functionality
about solving a really really key problem…
Apple didn’t just solving the problem of “from key pad” to touch screen.. if it does, it won’t beaten Nokia…
Listen to customer
Customer is king – no customer, the business shouldn’t exist, as business is to solve customer problem for an affordable fee.
E.g. AirAsia exists to solve customer problem – pricy air ticket, reduce it significantly by innovative marketing strategy, data technology…
Something else I observe:
the way that the trainer Zusoff present is very interesting
Showing videos at the right time
Learn how to organize PowerPoint in very interesting way
Learn how well-prepared is the session – prepare with paper, scissors, tape, magic pen, and even printers!
My further finding: