Design Thinking Class at Magic Cyberjaya 1 – 2 Dec 2018

I learnt few tools:

Business Canvas

Double Loop

Design is not just about look and feel, is about functionality

about solving a really really key problem…

Apple didn’t just solving the problem of “from key pad” to touch screen.. if it does, it won’t beaten Nokia…

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Listen to customer

Observe customer

Customer is king – no customer, the business shouldn’t exist, as business is to solve customer problem for an affordable fee.

E.g. AirAsia exists to solve customer problem – pricy air ticket, reduce it significantly by innovative marketing strategy, data technology…

 

Something else I observe:

the way that the trainer Zusoff present is very interesting

Showing videos at the right time

Learn how to organize PowerPoint in very interesting way

Learn how well-prepared is the session – prepare with paper, scissors, tape, magic pen, and even printers!

 

 

My further finding: